Independent Information Page

Columbia Gas Ohio – Info & Support Guide

Learn about Columbia Gas of Ohio, its service area, customer support contacts and important safety information. This page is provided by Gas And Energy for informational purposes only.

About Columbia Gas of Ohio

Columbia Gas of Ohio is a regulated natural gas utility serving homes and businesses across much of the state of Ohio. It distributes natural gas to more than a million customers and is part of the Columbia Gas family of utilities operated under NiSource.

The company is responsible for delivering natural gas through its pipelines, maintaining gas infrastructure, and responding to gas-related emergencies within its service territory. If you live in an area where Columbia Gas of Ohio is the local utility, they are the company you contact in the event of a gas leak or safety concern.

Quick Facts
  • Largest natural gas utility in Ohio
  • Serves over 1.4 million customers (residential, commercial & industrial)
  • Operates in much of the state, including major metro areas
  • Part of the Columbia Gas / NiSource family of utilities

Exact service availability depends on your specific address and local utility rules.

Customer Service & Billing

Existing Columbia Gas of Ohio customers can manage their accounts through the official customer portal, mobile app or by calling customer service for billing questions, payment arrangements and general account support.

  • Customer service phone: +1 888 705 7564
Gas Emergencies

If you suspect a gas leak or other natural gas emergency in an area served by Columbia Gas of Ohio, safety comes first. Leave the area immediately and contact emergency services.

  • ✔ Go outside and move to a safe location
  • ✔ Call 911 right away

Do not use electrical switches, open flames, or start your car near a suspected leak.

Energy Choice & Suppliers

In many parts of Ohio, you may be able to choose who supplies the natural gas you buy, even if Columbia Gas of Ohio remains the company that delivers it through local pipelines.

The local utility (Columbia Gas of Ohio) is typically responsible for:

  • Maintaining gas lines and meters
  • Delivering gas to your home or business
  • Handling outages and emergency response

Competitive retail suppliers, where available, may offer different rate plans, contract terms, or promotional offers. Check your local state energy choice resources for current options.

Need Help Understanding Your Gas & Energy Options?

Gas And Energy can help explain basic gas and energy terms, compare different types of plans, and provide general guidance so you can have a more informed conversation with your local utility or supplier. We do not manage Columbia Gas of Ohio accounts and we cannot access your Columbia Gas billing or service records.